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Talk to a human.
No bots. No chat widgets. Send a message, a real person reads it, and you get a reply within 24 hours — usually much faster.
Reach us directly
Most guests use WhatsApp.
It's faster than email and works well across time zones. Email is just as welcome if you prefer to write properly.
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WhatsApp · Phone · Line+66 81 159 5979Fastest way to reach us · English and Thai · 8 am – 5 pm Thailand time
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Emailsunvillas.bookings@gmail.comReply within 24 hours · check your spam folder if nothing arrives in 48
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Visit · Blue Lagoon compound1574 Petchkasem Road, Cha-AmHua Hin · Phetchaburi 76120 · Thailand — same grounds as the Sheraton
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Check-in · Check-out2:00 – 5:00 pm · by 11:00 amEarly arrival or late checkout? Request in advance — we accommodate where possible.
What we don't do: spam your inbox, share your details with anyone, or auto-reply with nonsense. Every message reaches a real team member — and the tricky ones get read twice.
Office hours
We're a small team, and we answer like one.
Your message reaches a real person. We can't promise 24/7 — but we'll always tell you when to expect a reply.
| Standard hours | 8:00 am – 5:00 pm · Thailand time (UTC+7) |
|---|---|
| Weekends | Usually reachable · slower response for non-urgent messages |
| After hours | Urgent messages answered · non-urgent waits until morning |
| Languages | English · Thai |
| Response time | Within 24 hours on every inquiry · most within 4 hours |